Turn one-time buyers into lifelong customers
Most businesses struggle to scale because they focus too much on customer acquisition and not enough on customer retention.
At KO, we turn your existing customers into repeat revenue with automated marketing systems that work while you sleep.
Build a System That Prints Repeat Revenue
Drive higher profits and fuel sustainable growth with expertly managed retention and loyalty marketing strategies that maximize customer retention at every touchpoint.
Lifecycle strategies
for lifelong customers
Lower acquisition costs and unlock more revenue from the customers you’ve already won - without reinventing the wheel every month.
Proven frameworks
for predictable growth
We don’t guess. We use proven frameworks to deliver measurable growth, long-term loyalty, and repeat revenue you can rely on.
Backed by data.
Built on buyer psychology.
We combine behavioural data with buyer psychology to decode what makes your customers buy (and buy again) - then use it to build loyalty, trust, and repeat revenue.
Our Services
We combine data-backed strategy with deep lifecycle expertise to grow your customer value, reduce churn, and unlock revenue hiding in plain sight.
Outsourced Marketing Manager
Think of us as your on-call marketing expert - handling everything from strategy to execution. We’ll run the show so you can focus on what you do best. Say goodbye to guesswork and hello to results.
CRM Builds
Your customer data deserves a home. We’ll build a custom CRM system that organizes your contacts, tracks your customer journeys, and helps you uncover opportunities to grow revenue like never before.
Retention Marketing Strategy
Keeping your customers is the fastest way to grow. We’ll build a data-driven strategy to reduce churn, increase repeat purchases, and maximize the lifetime value of your client base.
Email & SMS Marketing
We create automated email journeys that guide your customers from “maybe” to “heck yes!” From welcome sequences to
re-engagement campaigns, we’ll help you turn leads into loyal customers.
Marketing Automation
Let’s make your marketing work 24/7. From automated DMs on Instagram and Facebook to smart workflows for follow-ups, upsells, and lead nurturing, we’ll set up systems that engage and convert—no manual effort required.
Brands We’ve Worked With
Your questions already answered
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We don’t do cookie-cutter pricing - because your business isn’t cookie-cutter.
Your quote is based on the retention systems, strategy, and deliverables you actually need to grow. No bloated packages. No wasted spend. Just smart investment that pays off.
→ Book a call and we’ll build a custom proposal that fits your growth goals.
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You won’t be waiting months to see momentum. Most clients see traction in 30 days. Big shifts by 90.
We move fast - because great brands don’t have time to waste.
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Retention isn’t a feature. It’s a system.
Our core services - CRM builds, email marketing, and marketing automation - are the backbone of sustainable growth.
We support them with high-impact layers like client gifting, loyalty and subscription strategy, post-sale flows, and churn prevention - so your brand doesn’t just acquire customers, it keeps them.
Real growth isn’t built on first-time buyers. It’s built on systems that bring them back.
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Yes, we offer free audits - if your brand’s a fit.
Every audit digs into where you’re leaking revenue and outlines smart, strategic moves to fix it.
You’ll walk away with clear retention opportunities and a preliminary plan for what working together could look like.
Want in? Book a discovery call and we’ll see if it’s the right match.
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Pick the setup that fits your stage.
We offer flexible ways to work together, depending on what you need:
→ One-off builds for things like CRM setup or evergreen flows - perfect if you don’t need ongoing support.
→ Zero to Loyalty for brands building from the ground up who want it done fast, done well, and done right.
→ Or ongoing support with flexible monthly or 6-month retainers - because strategy doesn’t stop once the system’s live.
Wherever you’re at, we’ll meet you there - and help you scale from it.
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Yes, we offer monthly promos - if the timing’s right.
Our offers change often and are designed to help high-intent brands move quickly on the right opportunity.
Want to know what’s currently available and if it applies to you?
Book a complimentary retention audit and we’ll take you through it.
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Your retention team - minus the bloated agency.
Every client works directly with the founder and senior strategist, supported by a tight-knit crew of hand-selected experts across email, CRM, automations, and copy.
